APA Style
Buttle, Francis. (2007).
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools .
Amsterdam:
Bayumedia.
Chicago Style
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools.
Amsterdam:
Bayumedia,
2007.
Text.
MLA Style
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools.
Amsterdam:
Bayumedia,
2007.
Text.
Turabian Style
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools.
Amsterdam:
Bayumedia,
2007.
Print.