APA Style
Tjiptono, Fandy. (2017).
Service Management: Mewujudkan Layanan Prima Ed.3 (3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy.
Service Management: Mewujudkan Layanan Prima Ed.3.
3
Yogyakarta:
Andi,
2017.
Text.
MLA Style
Tjiptono, Fandy.
Service Management: Mewujudkan Layanan Prima Ed.3.
3
Yogyakarta:
Andi,
2017.
Text.
Turabian Style
Tjiptono, Fandy.
Service Management: Mewujudkan Layanan Prima Ed.3.
3
Yogyakarta:
Andi,
2017.
Print.