APA Style
Kratz, Dennis M.. (1995).
Effective Listening Skills .
United State of America:
IRWIN.
Chicago Style
Kratz, Dennis M..
Effective Listening Skills.
United State of America:
IRWIN,
1995.
Text.
MLA Style
Kratz, Dennis M..
Effective Listening Skills.
United State of America:
IRWIN,
1995.
Text.
Turabian Style
Kratz, Dennis M..
Effective Listening Skills.
United State of America:
IRWIN,
1995.
Print.